Today I got a call from 904-287-5727, Zero-Res in Jacksonville, Florida. This wasn’t your typical call, it was a pre-recorded sales pitch for a company that had not been out to clean my carpets in about 30 months.
To make matters worse, they called on my cell phone. And to further complicate matters, Zero-Res in Jacksonville apparently ignored the Federal Do Not Call list (which my cell phone is listed on) which requires a business relationship within 18 months.
Talk about a way to not win customers loyalty – ignoring the Federal Law, doing a pre-recorded message (FTC prohibited without a business relationship in the last 18 months), and doing it on my cell phone where I have to pay for the minutes!
Come on, if you want to win customer’s loyalty, treat them how you would like to be treated? Would Zero-Res want pre-recorded calls on your cell phone from EVERYONE you had done business with in the last 3 years? I seriously doubt it.
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