In the past decade I have had several opportunities to deal with O’Steen Volvo in Jacksonville. Well, they weren’t really “opportunities” because that has a positive connotation, they were more “misfortunes.”
First, several years ago, I purchased a Volvo S80. After 2 previous Volvos, I expected a quality, well-built car. Alas, that was not to be. The Volvo S80 had to go in to O’Steen Volvo at least every 6 weeks. Through a combination of a poorly built Volvo S80 and poor repairs at O’Steen Volvo the Volvo S80 was a terrible car. To make matters worse, O’Steen Volvo promised a loaner car each time the S80 was brought in, yet delivered the loaner only about half the time. With two young kids, O’Steen Volvo… Click to read more …
Amazing, but it seems that Sawyer Gas is too busy to take new Rinnai Tankless water heater customers! I think Griffis Gas is the way to go. After requesting more information about a tankless water heater, this was the response:
Thank you for visiting us at http://www.rinnai.com, Sawyer gas of Jacksonville Beach just informed us that they are unable to take your request at this time. If you wish to contact other dealer(s) please visit Rinnai.
Thank You
Rinnai Customer Support
One would think the economy was booming!
Update:The good news is that it is now working as of noon on July 3rd, 2008. The bad news is that it took until July 3rd. However, it is working and Setzer’s did indeed follow-through, eventually.
Based on our recent experiences with Setzer’s Appliance of Jacksonville, we have to rate them as having poor customer service and can consequently only recommend that you avoid Setzer’s Appliance. On April 29, 2008 we purchased (and our card was charged) a KitchenAid vent hood (aka downdraft, model number KIRD861HSS). The total cost was $894.64 for a new unit plus installation, well above the KitchenAid MSRP of $819 (see KitchenAid). One would presume that Setzer’s Appliance of Jacksonville would provide superior customer service to go with their superior prices, but if our experience is typical, that is not Click to read more …
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